Services provided by County and District Councils

Many day to day services are provided by Kent County Council and Shepway District Council. Here is a brief guide to service delivery:


Kent County Council

Main switchboard 03000 414141     Website

Street lighting

Pot holes

Trees and hedges obstructing roads and pavements

Road works and closures

Drop kerbs

Manholes and drain covers

Pavements and footpaths

Road signs

Road gritting

Household waste and recycling sites

Compost bins

Blue Badges

School dinners

School bus passes





Shepway District Council


Main switchboard 01303 853000     Website


Council tax

Housing benefit



Building Control


Waste and recycling collections

Street cleaning

Anti-social behaviour

Abandoned vehicles

Bulky household waste collections

Dog fouling and lost and found dogs

Parking fines, permits and season tickets

Parks, gardens and open spaces

Pest control